Prepaid Rewards Terms & Conditions
The Prepaid Rewards program is a customer based loyalty program that rewards
our members through a point based system.
Program Overview:
- The Wireless Rewards program has no enrollment or annual fee.
- Prepaid Reward members can only redeem their points after purchasing a minimum
of $25 or more in PrepaidWireless products or services.
- Wireless points are earned on each and every qualified purchase and can
be redeemed on any future purchase at www.prepaidwireless.com
- Prepaid Reward members earn points based on the product retail price.
- Prepaid Reward points are automatically added to your account for all purchases
and can be redeemed on line at any time.
Prepaid Wireless customers are automatically enrolled in the rewards program
subject to the Prepaid Rewards Terms & Conditions.
IMPORTANT NOTICE:
We reserve the right to add to and/or change the Prepaid Rewards program ("program")
Terms & Conditions at any time. This means, for example, that we may change
the number of points earned for spending, or the number of points required
to redeem rewards, impose caps and/or fees on earning and/or redeeming points,
increase or impose an annual and/or other program fees and/or cancel rewards.
In addition, we reserve the right to terminate the program with three months'
prior notice. During the three-month notice period, we may change or cancel
some or all of the then-current rewards. The Members ("you", "your" or "CM")
right to earn points and redeem accumulated points will terminate three months
after we give you this notice.
The Prepaid Rewards program Terms & Conditions ("T&Cs") are effective
January 1, 2006.
Eligibility :
- The program is available to all non-wholesale account members. Wholesale
or Corporate accounts are not eligible for enrollment in the program. Corporate
accounts maybe be eligible if the member enters information as an individual.
- All member accounts must be in good standing at the time of enrollment.
Any member account that is not in good standing at the time of enrollment
will not be eligible for enrollment in the program and all reward points
will be forfeit.
- All member accounts must be billed in U.S. dollars.
Point Accrual:
- Each Member enrolled in the program will accrue points in his or her program
account for every eligible dollar purchase on his or her Prepaid Wireless
Account, provided such charges are paid on time.
- You will not accrue points in your program account for the dollar amount
of any charge processed prior to the enrollment date.
- Points accrued in your program account for any given year will be carried
forward on each enrollment date anniversary, provided all other conditions
set forth herein have been met.
- You will not accrue points in your program account for the following fees:
including any program annual fees, applicable sales tax and processing fees.
- Points accrued in any program account do not constitute property of the
member and are not transferable by operation of law or otherwise to any person
or entity and cannot be transferred to any other account.
- Credits posted to your rewards account, including those arising from returned
goods or services, will change the points accrued in your program account.
- If a credit posted to your account reduces the program account balance
below the minimum required to convert points into or redeem a reward, we
reserve the right to decline your request to convert points into or redeem
a reward.
Point Redemption:
- A PrepaidWireless member can redeem no reward points unless a minimum of $25 or
more has been previously purchased from www.prepaidwireless.com.
- The request for conversion of points from
the rewards program account to a purchase must be made at the time of purchase. All
points in the account will be applied to the purchase balance due with any
balance or remaining points credited back to your account.
- Once accrued points in your program account have been applied to a purchase,
the points cannot be converted back into your program account.
- Points accrued in your program account may not be converted into other
program.
Point Forfeiture for non payment:
- If the amount due on any account is not paid in full, all points accrued
in the program for that account may be forfeited.
Point Forfeiture for Account Cancellation:
- If for any reason we cancel any account (including because of your death,
bankruptcy or insolvency), any points accrued in your program account will
be forfeited.
- If you have more than one MAD Prepaid account enrolled in the program,
and voluntarily cancel any such account and keep at least one MAD Prepaid
account enrolled in the program, you will accrue points in your program account
for charges billed to the canceled account, provided all other conditions
set forth herein have been met.
- If you voluntarily cancel enrollment in the program and keep at least one
MAD Prepaid account open and in good standing, you will have up to 30 days
from date of cancellation to redeem the points accrued in the program account.
- If any account is not in good standing, your enrollment in the program
may be canceled or the points accrued in your program account forfeited.
- Accounts with no activity for 12 consecutive months may forfeit the balance
of all reward points.
Product Rewards:
- All product orders are subject to product availability. You will be notified
if the item you have ordered is not available and if and when it will become
available. We reserve the right to substitute items of equal or greater value.
We will ship the model pictured or the most current comparable model available.
Items shown are the latest models available at the time of printing. Items
ordered at the same time may arrive separately. Merchandise will be delivered
within four weeks of our receipt of the order.
- Merchandise will not be delivered to P.O., A.P.O. or F.P.O. boxes. Merchandise
rewards can be shipped only to addresses in the 48 contiguous United States.
- Product rewards may not be returned or exchanged unless proven to be damaged
or defective. Please visit www.prepaidwireless.com for
information regarding the return policy. Damaged or defective items must
be returned within 30 days of delivery.
- Return Instructions: Products must be in their original packaging and include
batteries, cables, etc.
- Original packaging and paperwork must be included. Cash cannot be
substituted for any product return. Offer not valid with previous purchases.
Additional freight will apply to international shipments.
General:
- Fraud or abuse relating to the accrual of points or redemption of rewards
may result in forfeiture of accrued points as well as cancellation of your
program account and any PrepaidWireless account.
- The program is intended to be a service provided to an individual, not
a company. It is therefore considered fraudulent and abusive for any individual
or company to direct, encourage or allow a Corporate CM or other individuals
to use a single Corporate account for the purpose of accumulating Prepaid
Rewards points.
- All questions or disputes regarding eligibility for the program, eligibility
of points for accrual, conversion of points or redemptions of rewards will
be resolved by PrepaidWireless at its sole discretion.
- The determination of tax liability for any federal, state or local taxes
(as may be applicable) arising out of the accrual or conversion of points
or redemption of rewards in the program shall be your sole responsibility.
- We are not responsible for typographical errors and/or photographic errors
and/or omissions.
- These Terms & Conditions are governed by and construed under the laws
(excluding conflicts of law provisions) of Nevada.
Arbitration:
This Arbitration section sets forth the circumstances and procedures under
which Claims (as defined below) may be arbitrated instead of litigated in court.
1. As used in this Arbitration section, the term "Claim" means any claim,
dispute, or controversy between you and MAD Prepaid Inc arising from or relating
to your participation in the Program, these Terms & Conditions, any prior
agreement that you may have had with MAD Prepaid or the relationships resulting
from your participation in the Program, these Terms & Conditions, or any
prior agreement, including the validity, enforceability, or scope of this Arbitration
section, these Terms & Conditions or any prior agreement. "Claim" includes
claims of every kind and nature, including but not limited to initial claims,
counterclaims, cross-claims, third-party claims, and claims based upon contract,
tort, fraud, and other intentional torts, statute, regulations, common law,
and equity. The term "Claim" is to be given the broadest possible meaning and
includes, by way of example and without limitation, any claim, dispute, or
controversy that arises from or relates to (a) the Program account or any point
balances on the Program account, (b) advertisements, promotions, or oral or
written statements related to the Program or any Reward, or (c) the redemption
for and use of any Reward. We shall not elect to use arbitration under this
Arbitration section for any individual Claim that you properly file and pursue
in a small claims court in your state or municipality as long as the Claim
is pending only in that court.
2. Any Claim shall be resolved, upon the election by you or MAD Prepaid by
arbitration pursuant to this Arbitration section and the code of procedure
of the national arbitration organization to which the Claim is referred in
effect at the time the Claim is filed. Claims shall be referred to either the
National Arbitration Forum ("NAF"), JAMS/Endispute ("JAMS"), or the American
Arbitration Association ("AAA") as selected by the party electing to use arbitration.
If a selection by us of one of these organizations is unacceptable to you,
you shall have the right within 30 days after you receive notice of our election
to select either of the other organizations listed to serve as arbitrator administrator.
For a copy of the procedures, to file a Claim, or for other information about
these organizations, contact them as follows:
· NAF, P.O. Box 50191, Minneapolis, MN 55404; phone: 1-800-474-2371;
Web site: www.arbitration-forum.com .
· JAMS, 390 South Figueroa Street, Suite 990 - World Trade Center,
Los Angeles, CA 90071; phone: 213-620-1133; Web site: www.jamsadr.com .
· AAA, 335 Madison Avenue, New York, NY 10017; phone: 1-800-778-7879;
Web site: www.adr.org .
3. IF ARBITRATION IS CHOSEN BY ANY PARTY WITH RESPECT TO A CLAIM, NEITHER
YOU NOR MAD PREPAID WILL HAVE THE RIGHT TO LITIGATE THAT CLAIM IN COURT OR
HAVE A JURY TRIAL ON THAT CLAIM, OR TO ENGAGE IN PRE-ARBITRATION DISCOVERY
EXCEPT AS PROVIDED FOR IN THE CODE OF PROCEDURES OF THE NAF, JAMS, OR AAA,
AS APPLICABLE. FURTHER, YOU WILL NOT HAVE THE RIGHT TO PARTICIPATE IN A REPRESENTATIVE
CAPACITY OR AS A MEMBER OF ANY CLASS OF CLAIMANTS PERTAINING TO ANY CLAIM SUBJECT
TO ARBITRATION. EXCEPT AS SET FORTH BELOW, THE ARBITRATOR'S DECISION WILL BE
FINAL AND BINDING. NOTE THAT OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO
COURT MAY ALSO NOT BE AVAILABLE IN ARBITRATION.
4. There shall be no right or authority for any Claims to be arbitrated on
a class-action basis or on bases involving Claims brought in a purported representative
capacity on behalf of the general public, other members or other persons similarly
situated; provided, however, that the claimant's individual Claim would be
subject to this Arbitration section. Furthermore, Claims brought by or against
one member may not be joined or consolidated in the arbitration with Claims
brought by or against any other member, unless otherwise agreed to in writing
by all parties. Any arbitration hearing that you attend shall take place in
the federal judicial district of your residence. At your written request, we
will consider in good faith making a temporary advance of all or part of the
filing, administrative, and/or hearing fees for any Claim you initiate in which
you or MAD Prepaid seeks arbitration. At the conclusion of the arbitration,
the arbitrator will decide who will ultimately be responsible for paying the
filing, administrative, and/or hearing fees in connection with the arbitration.
For any Claims you initiate against us in which either you or we have elected
to use arbitration, we will be responsible for reimbursing you for filing,
administrative, and/or hearing fees you incur, including for any appeal, if
and to the extent such fees exceed the amount they would have been (such amount
to be determined by the arbitrator) if the Claim had been brought in the state
or federal court which is closest to your residence.
5. This Arbitration section is made pursuant to a transaction involving interstate
commerce, and shall be governed by the Federal Arbitration Act, 9 USC. Sections
1Ð16, as it may be amended (the "FAA"). The arbitrator shall apply applicable
substantive law consistent with the FAA and applicable statutes of limitations
and shall honor claims of privilege recognized at law and, at the timely request
of either party, shall provide a brief written explanation of the basis for
the award. In conducting the arbitration proceeding, the arbitrator shall not
apply the federal or any state rules of civil procedure or rules of evidence.
In addition to the parties' rights to exchange information pursuant to the
applicable code of procedures, either party may submit a request to the arbitrator
with a copy of the request provided to the other party to expand the scope
of discovery allowable under the applicable code of procedures. The objecting
party may submit objections to the arbitrator with a copy of the objections
provided to the requesting party, within fifteen (15) days of the requesting
party's notice. The granting or denial of either party's request will be at
the sole discretion of the arbitrator who shall notify the parties of his/her
decision within twenty (20) days of objecting party's submission. Judgment
upon the award rendered by the arbitrator may be entered in any court having
jurisdiction. The arbitrator's decision will be final and binding, except for
any right of appeal provided by the FAA and/or if the amount of the award exceeds
$100,000, any party can appeal that award to a three-arbitrator panel administered
by the NAF, JAMS, or AAA, as applicable, which shall reconsider de novo any
aspect of the initial award requested by the appealing party. The appealing
party shall have thirty (30) days from the date of entry of the written arbitration
award to notify the arbitration organization that it is exercising the right
of appeal. The appeal shall be filed with the arbitration organization in the
form of a dated writing. The arbitration organization will then notify the
other party that the award has been appealed. The arbitration organization
will appoint a three-arbitrator panel who will conduct an arbitration pursuant
to its code of procedure and issue its decision within one hundred twenty (120)
days of the date of the appellant's written notice. The decision of the panel
shall be by majority vote and shall be final and binding. The costs of such
an appeal will be borne by the appealing party regardless of the outcome of
the appeal.
6. As used in this Arbitration section, the term "we," "us," or "MAD Prepaid" shall
for all purposes mean MAD Prepaid, all of its parent, wholly or majority-owned
subsidiaries, affiliates, licensees, predecessors, successors, assigns, and
all of their agents, employees, directors, and representatives. In addition, "we," "us," or "MAD
Prepaid" shall mean any third party providing any product, service, or benefit
in connection with the Program (including all of their agents, employees, directors,
and representatives) if, and only if, such third party is named as a codefendant
with MAD Prepaid in a Claim asserted by you.
7. This Arbitration section shall survive termination of the Program or your
participation in it. If any portion of this Arbitration section is deemed
invalid or unenforceable under any law or statute consistent with the FAA,
it shall not invalidate the remaining portions of this Arbitration section,
these Terms & Conditions, or any prior agreement you may have had with
us, each of which shall be enforceable regardless of such invalidity. In the
event of a conflict or inconsistency between an arbitration organization's
code of procedures and this Arbitration section, this Arbitration section shall
govern
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